For example you have some problem with your DeskTop or Laptop at home or at work ...etc. And you don't have IT department or person to help you. In this case best option is to use TeamViewer and ask help from somebody who is good at computer ( IT ).
Here is how to use Team Viewer step by step:
1: Download Team Viewer from www.teamviewer.com
Here is the link for instant customer software to download
Simple and small customer module runs immediately without installation and does not require administrative rights. (which means this program can run through all firewall, and security setups on your PC)
2: Click on the .exe file and it will run immediately and will look like as seen in the pic bellow.
Team Viewer will generate 9 digit ID and password that a combination of digits and letters.
PS: Each time you run this program it will generate a new password so it is safe to use.
3: Pass your ID and Password to the helping person. The person who help you on the other side will have teamviewer running and will add your ID and Password to the opened Team Viewer application.
4: From this point the helping person will connect to your computer remotely and have control of your PC. This program is also give you options for video, audio and chat options. So you can explain the problem and chat with the person while he/she fixing your computer.
No comments:
Post a Comment